The Repair Technician is responsible for performing emergency repairs, services, repairs, small projects, and warranty issues for Elite customers. This role focuses on delivering high-quality
workmanship, ensuring customer satisfaction, and adhering to safety and company standards. The ideal candidate has technical expertise, strong problem-solving skills, and a commitment to excellent customer service.
Company Overview
At Elite Construction Solutions & Wildwood Roofing & Construction, we are more than just a construction company—we are a nationwide leader in storm restoration, backed by a reputation for excellence since 2006. With over 50,000 projects completed and operations in 17 locations across the country, we are in the top 1% of contractors nationwide.
As we continue to grow, we need driven, skilled professionals to join our team and help us set the standard in exterior restoration.
💥 Take the next step in your construction career—apply today!
KKEY RESPONSIBILITIES
Service Delivery: Performs emergency repairs, services, repairs, small projects, and warranty issues. Diagnose and troubleshoot issues to ensure a first-time fix whenever possible. Provide customer on demand estimates for additional work or repairs. Follow company protocols to deliver consistent and high-quality service. Customer Interaction: Communicate effectively with customers to explain repair procedures, timelines, and costs. Provide customer on demand estimates for additional work or repairs. Provide exceptional customer service, addressing concerns and answering questions professionally. Represent the company positively by maintaining a clean, professional appearance and courteous demeanor. Technical Expertise: Utilize tools, equipment, and technology to perform repairs efficiently. Stay updated on new products, technology, and repair techniques through ongoing training. Ensure all repairs meet or exceed company and industry standards. Safety & Compliance: Follow all safety protocols and ensure a safe working environment. Maintain compliance with local, state, and federal regulations. Complete required documentation for each job accurately and on time. Efficiency & Productivity Manage time effectively to complete daily assignments and minimize travel time. Optimize route plans and schedules in coordination with management Provide immediate response for emergency repairs or service from the customer service representatives. Maintain an inventory of tools and building materials to reduce delays. Team Collaboration: Report to the Manager of Repair Technicians regarding progress, challenges, and opportunities for improvement. Provide feedback on recurring issues or product quality concerns to improve service delivery. Participate in team meetings and training sessions.
Additional duties as assigned
Requirements
Education: High school diploma or equivalent required; vocational training or technical certifications preferred. License/Journey in trades relevant to us
· 5+ years of experience in repair, maintenance, or installation roles, preferably in home improvement or related industries.
· Strong mechanical and technical aptitude.
· Excellent problem-solving and diagnostic skills.
· Excellent communication and interpersonal skills.
· Familiarity with Microsoft suite, CRMS and/or ERP systems
Benefits
What We Offer
🔹 Stable W2 employment with competitive pay $65,000 - $70,000
🔹 Consistent work and reliable job installations
🔹 Health benefits & 401(k)
🔹 Career growth opportunities within a rapidly expanding company
🔹 A supportive team culture with leadership that values your contributions
#ZR
Are you passionate about helping students achieve their academic goals? We're looking for dedicated, experienced tutors and teachers with virtual tutoring experience to provide personalized 1:1 or group lessons to students across the country. This is a great opportunity...
...provide all related information and notes. ~Maintain organized internal documents and files related to product development, including Dropbox updates and proofreading line sheets. ~Update the Product Development Planning Document and Master Sheet as needed. ~Manage...
...to facilitate client growth and self-understanding.Maintain confidentiality and adhere to ethical standards in counseling practice.Document client progress and provide regular reports to relevant stakeholders.Collaborate with other mental health professionals to enhance...
Company Description SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories...
...Sunny Street Cafe - Host/Hostess/Busser Are you a friendly and reliable individual who enjoys providing a pleasurable dining experience? Do you thrive in a team-oriented environment? If so, Sunny Street Cafe is looking for you to join our team as a Host/Hostess/Busser...