Quality Assurance Specialist Job at Hilton Grand Vacations, Myrtle Beach, SC

R0pQYktld2lTZW9vK3pjRG4vWnNKUmFaNkE9PQ==
  • Hilton Grand Vacations
  • Myrtle Beach, SC

Job Description

What will I be doing?

Client Relations Specialists are the primary liaison to the customer and the customer follow-up process in regard to contracts and deeding of the client’s new purchase.

  • Assures new owners understand their paperwork and contracts, assisting them in making their reservations and assuring owners have all the information they need to feel comfortable with their purchase.
  • Directly responsible for follow up and post-sale contact with new owners to assist in the reduction of cancels and kicks.
  • Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service.
  • Provides technical assistance, support and advice to owners regarding the product and services associated with ownership.

To fulfill this role effectively, you must possess the following minimum qualifications and experience:

  • Ability to work flexible schedules to include mornings, evenings, weekends and holidays.
  • Strong ability to efficiently resolve complex customer service issues.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Timeshare Sales Experience
  • Timeshare Quality Assurance Experience
  • CRM Software Experience

Microsoft Product Experience

Why join us?

  • Excellent earnings package and uncapped commissions.
  • Outstanding health care options (medical, dental, and vision that encourage preventative care).
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.
  • And so much more!

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Tags

Holiday work, Flexible hours, Day shift, Afternoon shift,

Similar Jobs

NTT America, Inc.

Temp PACS Admin Job at NTT America, Inc.

 ...thinking organization, apply now.We are currently seeking a Temp PACS Admin to join our team in Dallas, Texas (US-TX), United States...  ...a system in a medical facility.+ Jointly responsible for the administration of user profiles.+ Managing supplier relationships and... 

BJC HealthCare

Embedded School Counselor - Normandy School District Job at BJC HealthCare

 ...relatedExperience2-5 yearsSupervisor ExperienceNo ExperienceLicenses & CertificationsValid Driver's LicenseLCSW or LPC Benefits and Legal StatementBJC Total RewardsAt BJC we're committed to providing you and your family with benefits and resources to help you manage your... 

Patrol One

Gate Officer - Security Officer - G029 Job at Patrol One

 ...Job Description Gate Officer - Located in Newport Beach Your job as a gate officeris to act as security by verifying visitors and keeping a guest log of incoming and outgoing personnel . Your duties are to check-in visitors, greet guests, and ensure that unauthorized... 

Huntington Learning Center

Math/Chemistry/Bio/Physics Teacher Job at Huntington Learning Center

 ...center in Marietta has immediate Full-time openings for High School Math/Chemistry/Bio/Physics tutors and exam prep (SAT/ACT)....  ...administrative office. Training, scheduling, and supervising part-time teachers. Monitoring daily center activities. Successful... 

Banner Health

Registered Nurse RN Surgical PCU Job at Banner Health

 ...**Work Shift:**Night**Job Category:**Nursing**$20,000** **Sign On Bonus***The future...  ...care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine...  ...annual validations. Banner Registry and Travel acute care positions require a minimum of...