Celebrating our 28th year, Diablo Chiropractic is a dedicated and service-oriented practice providing chiropractic care, massage therapy, cupping, craniosacral therapy, low level laser therapy, and nutritional guidance for adults and children of all ages. We need a reliable, professional, mature, and friendly individual who desires a fulfilling and meaningful career in the natural healthcare field and chooses to live a healthy holistic lifestyle.
This is NOT an entry level position.
REQUIRED EXPERIENCE:
· 1+ years' work experience in a professional healthcare/medical office environment. Previous chiropractic experience a plus
· 1+ years' medical billing and coding experience and/or knowledge: ICD-10, HCPCS, etc.
· Strong customer service skills
Primary responsibilities include (but not limited to):
· Overseeing and managing the daily activities of the practice
· Answering phones
· Scheduling/rescheduling patients
· Collecting fees
· Email communication
· Insurance verification, billing, and collections
· Working directly with the doctor on projects
This position requires ALL the following essentials:
· Exceptional telephone and verbal skills, always maintaining a positive helpful attitude and tone
· Excellent written communication skills
· Proficiency with MS Office including Outlook, Word, and Excel
· Ability to identify, evaluate, and implement office protocols and procedures to improve efficiency of workflow, build "team" environment, and ensure patient satisfaction
· Strong organizational and problem-solving skills
· Flexibility, ability to prioritize, multitask and follow through to completion in a fast-paced environment
· Self-motivation and impeccable attention to detail
· Capability of taking direction from your manager and effectively interacting and communicating with fellow employees and business associates
· Ability to handle confidential information
· Primary desire to help others and the ability to interact professionally with populations of all ages
Hours:
· 32 hours per week; flexibility for extended hours, when necessary, based on patient needs. Additional hours for special projects, as needed.
· Mondays and Wednesdays: 10:30 am -- 7:00 pm (30-minute lunch)
· Thursdays and Fridays: 9:30 am -- 6:00 pm (30-minute lunch)
· Two 10-minute rest breaks per day
Compensation:
· Hourly rate starting at $20-22/hr., DOE
Benefits:
· Chiropractic wellness care provided by the doctor
· 6 paid federal holidays; begins after first 90 days of continuous employment
· 40 hours (five days) paid sick leave per calendar year; begins after first 90 days of continuous employment
· Paid vacation; eligible after one year of continuous employment
Benefits:
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
Schedule:
Application Question(s):
Education:
Experience:
Work Location: In person
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