We’re seeking a proactive, collaborative individual with a solid understanding of commercial insurance to support our food industry clients with exceptional service. The Insure My Food division of Whorton Insurance specializes in insuring food and beverage businesses, including restaurants, CPG (consumer packaged goods), mobile food vendors such as food trucks and trailers, bars, craft breweries and wineries, and commissary kitchens. Our mission is to provide affordable and easy insurance solutions tailored to the unique needs of the food and beverage industry. We are proud to support our clients in protecting their businesses and ensuring their continued success.
The Customer Service Representative at Whorton Insurance Services is a full-time hybrid role position for a Commercial Lines Customer Service Representative based in Austin. As a Commercial Lines Customer Service Representative, you will handle client inquiries, process policies, renewals, and provide outstanding customer service. Your day-to-day tasks will include responding to customer inquiries via phone and email, updating policy information in AMS360, assisting clients with certificates, and providing quotes for new business.
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