Job Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

JOB SUMMARY

The main function of this position is to serve food and beverages to guests at banquet functions according to established company standards.

PHYSICAL REQUIREMENTS

• Long hours sometimes may be required. 
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

ESSENTIAL

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Prepare room according to Banquet Event Order (coffee break, lunch, buffet, etc.)
• Set tables.
• Maintain buffets.
• Serve guest following rules of etiquette and property standards.
• Serve wine.
• Serve coffee and tea.
• Clear tables of dirty dishes.
• Deliver dirty dishes to kitchen.
• Follow all safety and sanitation guidelines including proper handling of food, beverages and equipment.
• TIPS certification must be up to date.
• Servsafe certification must be up to date.

MARGINAL

• Deliver dirty linen to laundry.
• Clean banquet room following completion of function.
• Store props and equipment in assigned areas.
• Other duties as required.

Qualifications

EDUCATION

• High school diploma and/or experience in a hotel or a related field preferred

PHYSICAL REQUIREMENTS

• Long hours sometimes may be required. 
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

MENTAL REQUIREMENTS

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.

Additional Information

Our commitment to Diversity & Inclusion:

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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