Job Description

Job Title: Accounts Receivable Representative II

Location: Louisville, KY (Onsite with potential for hybrid after hire)

Industry: Healthcare Revenue Cycle / Medical Billing

Pay: $22-23/hr

About Our Client:

Addison Group is working with a large and well-established healthcare organization to fill multiple openings for Accounts Receivable Representatives within their Central Billing Office. This is a contract-to-hire opportunity offering growth potential and long-term career stability in a fast-paced, collaborative environment.

Job Description:

The A/R Representative II will be responsible for managing and resolving insurance claim denials, processing appeals, correcting charges, and handling payer-specific workflows. This is a hands-on role requiring detailed follow-up with payors and internal teams to ensure timely resolution and accurate reimbursement.

Key Responsibilities:

• Process and resolve insurance claim denials via electronic and written appeals
• Work all assigned Epic ETM work queues related to denials and follow-ups
• Investigate and correct errors related to authorizations, referrals, or charges
• Identify denial trends and escalate to leadership when needed
• Communicate professionally with payors and internal departments for resolution
• Follow up on correspondence related to accounts, EOBs, and payments
• Update and refile claims accurately based on payer requirements
• Support special projects and contribute to team improvement initiatives

Qualifications:

• High school diploma or GED required; Associate degree preferred
• 2–3+ years of healthcare collections and denial management experience
• Experience with full denial lifecycle, appeals, and claim resolution
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Preferred: Experience using EPIC and/or Cerner systems
• Knowledge of CPT, HCPCS, ICD-10, and EOB interpretation
• Familiarity with payer-specific regulations and managed care plans
• Strong communication, problem-solving, and multitasking skills

Additional Details:

• Schedule:
  • Training: M–F 8:00 AM–4:30 PM (first two weeks)
  • After training: Flexible set schedule between 6:00 AM–9:00 AM start times
• Job Type: Contract to Hire
• Environment: Onsite during contract period, hybrid eligibility upon conversion
• Start Date: ASAP – pending Epic training session availability
• Interview Process: Onsite with skills assessment included

Compliance Requirements:

• Background Check
• 10-Panel Drug Screen
• MMR, Varicella, TB Screening
• Hep B (declination acceptable)
• Flu shot required during flu season

Perks:

• Opportunity to join a leading healthcare organization
• Path to full-time employment with remote/hybrid options
• Collaborative and supportive team environment
• Room for growth and skill development

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